Welcome to Karo Healthcare Consumer Service!

Would you like to give us feedback, ask something or share your idea with us? Are you happy with something we did? Tell us about it so we can continue being this awesome.

We’ll get back to you as soon as possible.

Questions and feedback about our products

We’re here to help

Thank you for taking the time to contact us. Your feedback is important and helps us ensure the quality and safety of our products, as patient safety is our top priority.

We will follow up and support you in your query.

Product issues

We apologise that our product has not met your expectations. You can make a complaint here, by providing detailed product information and your contact information.

Please make sure that you provide as much information as possible.

Share your ideas

We’re always looking for ways to improve and grow — and great ideas often start with you. Whether it’s a suggestion for a product, a process, or something completely new, we’d love to hear it. Your input helps us make smart choices for everyday healthcare.

Other questions

Can’t find what you’re looking for? No problem — we’re happy to help. Whether your question is about our brands, products, or how we work at Karo, please reach out. We’ll make sure your inquiry finds the right person.

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